Our strong track record
Our ability to execute projects profitably
Our design and build capability
Our strong safety and quality record
Our experienced and dedicated management and project teams
We have a strong track record of providing M&E services with over 25 years of experience in Singapore
We have over 25 years of experience in the M&E industry in Singapore, and have completed projects for various types of building developments, including private residential, mixed residential and commercial developments and institutional buildings.
A strong track record is our competitive strength because the types of M&E systems and the scope of work to ensure the functionality and connectedness of the M&E systems are complex. As such, we understand that our customers also consider a subcontractor’s track record before inviting a subcontractor for tender and/or when evaluating a subcontractor’s tender proposal. We are typically invited to tender either by returning customers, or by customers who have come to know us by word-of-mouth recommendation. As a testament to our track record, customers who are established in the construction industry (such as branches or subsidiaries of public-listed corporations, or main contractors with A1 grading under the construction workhead CW01 ‘‘General building’’) have awarded us sizable projects. Moreover, our appointment as a subcontractor also has to be approved by the owner of the building development projects, and these in turn included Singapore Government agencies or property developers who are public-listed corporations.
Our ability to complete projects on a reliable basis also adds to our track record, as we understand that customers will evaluate their subcontractors based on past performance, pricing, financial capability and certifications. Moreover, being at the forefront of the M&E industry developments and having undertaken two projects that have M&E systems installed off-site on PPVC modules, further strengthens our track record. Additionally, a strong project track record serves as a barrier of entry for other new M&E service providers, and we are one of the top five players in the M&E industry in Singapore as stated in the Frost & Sullivan Report. Within the private residential sector in Singapore, we are ranked first among all M&E service providers according the Frost & Sullivan Report.
We are able to execute projects profitably, which require competencies and experience to understand the requirements of a tender and the foreseeable challenges during project execution
During the past two years in 2015 and 2016, all our projects were completed profitably. Our ability to execute projects profitably comes from our track record, which allows us to build up our competencies and experience in various key aspects of a successful project execution, including but not limited to:
(i) ability to understand the requirements of a tender, and foreseeing the challenges during project execution and possible costs to take note of, for instance, the construction schedule of a building development will affect our M&E installations as our M&E works are to be synchronised with the construction progress. Different construction schedule will pose different challenges, as more man hours are required during certain stages of construction and such additional hours are not chargeable to our customers in our fixed sum contracts. Other challenges could come from the architectural designs of building developments such as a building development that has several basement floors will pose a greater challenge as the servicing of various M&E systems located underground have to be taken into account as some of these have to be moved off-site for maintenance. The design and installations therefore have to take into account the future servicing of these M&E systems;
(ii) ability to design, plan and carry out the works in a cost and time effective manner; this will require an experienced design and project team that includes our General Manager, project managers, project engineers, site supervisors, foremen and workers; and
(iii) ability to manage costs effectively; we have over nine years of relationship with several of our five largest suppliers and we have received good support from them in terms of pricing and delivery of their supplies. Moreover, we are familiar with the material specifications and therefore aware of the market prices for various components of the M&E systems.
We have Design and Build capability where we are able to design all the contracted M&E systems’ functionality and connectedness
We have the Design and Build capability which broadens the range of project opportunities that we can tender for and also provides opportunities for us to communicate and add value to our customers by proposing design (and the build, and installation) of the M&E systems that can be completed more efficiently.
We have a strong safety and quality record
We have established a set of occupational health and safety procedures, quality plan and procedures. Furthermore, we are accredited with ISO 9001:2008, OHSAS 18001:2007 and bizSAFE STAR certifications for the scope of Design and Build, and installation of M&E works for general building construction. In particular, we had undertaken two projects during the past two years in 2015 and 2016 with M&E installations being performed off-site on PPVC modules which would reduce the time spent by our employees on-site and working-at-height. As such, other than taking safety and quality measures, we are adopting construction methodologies that reduce the inherent industrial risks faced by our employees.
We have experienced and dedicated management and project teams and we place emphasis on our workers' welfare
Each of our Executive Directors has over 20 years of experience in the M&E industry and our Executive Directors believe that both experienced management and project teams contributed to our success. Moreover, the extensive experience of our Executive Directors has also helped us to obtain word-of-mouth recommendations. Without our human resources, we would not have been able to achieve all the other strengths as mentioned in above paragraphs. As such, we view human resources as valuable assets, including our foreign workers on site. We have therefore where possible, provided our self-owned dormitory to accommodate our foreign workers and if not, rented dormitories for them. We have been commended in a Singapore parliament session in March 2012 for maintaining our own self-owned dormitory with good conditions that include the provision of wireless internet services and celebrating festivals such as the Chinese New Year and Deepavali (public holidays in Singapore) with our foreign workers.
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